Sunday, May 26, 2013

CRM Hangs Using IE QuickTabs?

Posted in [Dynamics CRM], [Technical] By Sue McAlexander @ 3/13/2009 9:17 AM

The other day, a collegue brought to my attention that simply having Quick Tabs set in IE7 might cause CRM to hang.

Although I have not experienced this, I thought it would be helpful to others to get this out on our blog.  You may be chasing the wrong rabbit trail -- as through debugging, you might be zeroing in on some jscript that might be triggering the problem; a plug in or something else totally unrelated.

If you're not sure if you have Quick Tabs set, your IE tabs will look like this:

CRM_Internet_Explorer_Quick_Tabs

 This is a simple fix.  To disable Quick Tabs, in IE, go to Tools->Internet Options->Tabs and simply uncheck Enable Quick Tabs, then restart Internet Explorer.  CRM should no longer hang for you.

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